Privacy Policy

Effective Date: June 12, 2026  |  Last Updated: June 12, 2026

1. Introduction and Our Commitment to Your Privacy

Welcome to Hangry Joe's. We are a food business operating in the United States, and we take the privacy of our customers, website visitors, and all individuals who interact with our services extremely seriously. This Privacy Policy has been prepared in accordance with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and all other relevant data protection regulations.

At Hangry Joe's, we understand that your personal information is valuable and that you trust us to handle it responsibly. We are committed to being transparent about what data we collect, why we collect it, how we use it, and who we share it with. This Privacy Policy applies to all personal information we collect through our website (hangryjoesfood.top), mobile platforms, in-store interactions, online ordering systems, customer service communications, and any other touchpoints where you interact with our brand.

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with the practices described herein, please discontinue use of our services and contact us to request deletion of any data we may have collected from you.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this page and, where appropriate, by sending you a direct notification. We encourage you to review this policy periodically.

2. About Hangry Joe's

Hangry Joe's is a food business dedicated to providing high-quality food products and exceptional customer experiences. For all privacy-related inquiries, requests, or concerns, you may contact us using the following details:

3. Information We Collect

We collect various types of information depending on how you interact with Hangry Joe's. This includes information you voluntarily provide to us, information collected automatically when you use our website, and information obtained from third-party sources. The categories of information we collect are described in detail below.

3.1 Personal Information You Provide Directly

When you engage with our website, place food orders, create an account, sign up for newsletters, participate in promotions, or contact our customer service team, you may provide us with personal information including, but not limited to:

• Identity Information: Your full name, username, or similar identifiers used to distinguish you as a customer.
• Contact Information: Email address, telephone number, mailing address, and delivery address for food orders.
• Account Credentials: Username, password, and other login credentials if you create an account on our platform.
• Order Information: Details about food items you order, special dietary requirements, delivery instructions, and order history.
• Payment Information: Credit card numbers, debit card details, billing address, and other financial information necessary to process your transactions. Please note that we use secure, third-party payment processors and do not store complete payment card information on our servers.
• Communications: Content of emails, messages, or other communications you send to us, including customer service inquiries, feedback, reviews, and complaints.
• Survey and Promotion Data: Information you provide when participating in surveys, contests, sweepstakes, or promotional activities.
• Preferences: Food preferences, dietary restrictions (such as allergies, vegetarian or vegan preferences), and customization requests.

3.2 Information Collected Automatically

When you visit our website at hangryjoesfood.top, certain information is automatically collected through cookies, web beacons, pixel tags, log files, and similar tracking technologies. This automatically collected information includes:

• Device Information: Device type (desktop, mobile, tablet), operating system and version, browser type and version, device identifiers, and hardware model.
• Usage Data: Pages you visit on our website, time spent on each page, links you click, search queries entered on our site, and the sequence of pages visited.
• Log Data: IP address, access times and dates, referring website URL, and error reports.
• Location Data: General geographic location inferred from your IP address, and precise location data if you grant permission through your device settings (for delivery purposes).
• Cookie Data: Information stored through cookies and similar technologies as further described in Section 9 of this policy.
• Network Information: Internet service provider, connection type, and network speed.

3.3 Information from Third-Party Sources

We may receive information about you from third-party sources, including:

• Social Media Platforms: If you connect your social media account to our services or interact with our social media pages, we may receive publicly available profile information.
• Analytics Providers: Third-party analytics companies that help us understand how users interact with our website.
• Advertising Partners: Marketing and advertising partners who provide us with aggregated audience data.
• Delivery Platforms: If you order through third-party food delivery platforms, we may receive order information necessary to fulfill your request.
• Payment Processors: Payment processing companies that transmit transaction confirmation details to us.

4. How We Use Your Information

Hangry Joe's uses the personal information we collect for specific, legitimate business purposes. We do not use your data in ways that are incompatible with the purposes described below. Our primary uses of your personal information include:

4.1 Providing and Managing Our Services

• Processing and fulfilling your food orders, including coordinating delivery or pickup arrangements.
• Creating and managing your customer account.
• Processing payments and issuing receipts or confirmations.
• Communicating with you about your orders, including updates on order status, estimated delivery times, and any issues that arise.
• Accommodating dietary requirements and customization requests to ensure your food meets your needs.
• Providing customer support and resolving complaints or disputes.

4.2 Improving Our Products and Services

• Analyzing usage patterns and customer feedback to improve our menu offerings, website functionality, and overall service quality.
• Conducting research and development to introduce new food products and services.
• Identifying and fixing technical issues, bugs, or errors on our website.
• Performing internal audits, data analysis, and quality assessments.

4.3 Marketing and Communications

• Sending you promotional offers, discount codes, newsletters, and information about new menu items, subject to your marketing preferences.
• Personalizing the content and advertisements you see based on your order history, preferences, and browsing behavior.
• Conducting targeted advertising campaigns on social media platforms and other digital channels.
• Inviting you to participate in loyalty programs, contests, and special promotions.

You have the right to opt out of marketing communications at any time. Each marketing email we send includes an unsubscribe link, or you may contact us at [email protected] to update your preferences.

4.4 Legal Compliance and Security

• Complying with applicable federal and state laws, regulations, court orders, and legal processes.
• Detecting, preventing, and investigating fraud, unauthorized access, and other illegal or harmful activities.
• Protecting the rights, property, and safety of Hangry Joe's, our customers, employees, and the public.
• Enforcing our Terms of Service and other applicable agreements.

5. Legal Basis for Processing Personal Information

As a business operating in the United States, we rely on several legal grounds to process your personal information, consistent with applicable laws including the FTC Act and state privacy laws such as the CCPA/CPRA:

6. Sharing Your Information with Third Parties

Hangry Joe's does not sell your personal information to third parties for their own commercial purposes. However, we do share your information in certain circumstances as described below.

6.1 Service Providers and Business Partners

We work with carefully selected third-party service providers who assist us in operating our business. These providers are authorized to use your information only as necessary to provide services to us and are contractually obligated to protect your data. Categories of service providers include:

• Payment Processors: Companies that securely process credit card and debit card transactions on our behalf.
• Delivery Partners: Third-party delivery services that transport your food orders to your designated address.
• Cloud Hosting Providers: Companies that host our website, databases, and IT infrastructure.
• Email and Communication Services: Platforms used to send order confirmations, marketing emails, and customer service communications.
• Analytics Providers: Companies such as Google Analytics that help us understand website traffic and user behavior.
• Marketing and Advertising Partners: Platforms that assist with digital advertising, retargeting, and social media campaigns.
• Customer Support Tools: Software providers that help us manage and respond to customer inquiries.

6.2 Legal and Regulatory Disclosures

We may disclose your personal information if we believe in good faith that such disclosure is necessary to:

• Comply with a legal obligation, court order, subpoena, or other legal process.
• Respond to requests from law enforcement agencies, government authorities, or regulatory bodies.
• Protect and defend the legal rights or property of Hangry Joe's.
• Prevent or investigate possible wrongdoing in connection with our services.
• Protect the personal safety of our customers, employees, or the general public.

6.3 Business Transfers

In the event that Hangry Joe's undergoes a merger, acquisition, consolidation, sale of assets, or other corporate restructuring, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website before your personal information becomes subject to a different privacy policy.

6.4 With Your Consent

We may share your personal information with other third parties when you have given us explicit consent to do so, such as when you participate in joint promotional activities with partner brands or opt in to referral programs.

7. Data Security

Hangry Joe's takes the security of your personal information seriously. We implement a comprehensive set of technical, administrative, and physical security measures designed to protect your data from unauthorized access, disclosure, alteration, or destruction.

7.1 Security Measures We Employ

• Encryption: All data transmitted between your browser and our website is protected using Secure Socket Layer (SSL) / Transport Layer Security (TLS) encryption. We also encrypt sensitive data stored on our servers.
• Access Controls: Access to personal information is restricted to employees and service providers who need the information to perform their job functions. We use role-based access controls and require strong authentication.
• Secure Payment Processing: We use Payment Card Industry Data Security Standard (PCI DSS) compliant payment processors to handle all payment transactions.
• Regular Security Audits: We conduct periodic security assessments, vulnerability scanning, and penetration testing to identify and address potential weaknesses.
• Employee Training: Our staff receives regular training on data privacy and security best practices.
• Incident Response: We maintain a data breach response plan to quickly identify, contain, and respond to any security incidents. In the event of a breach affecting your personal information, we will notify you as required by applicable law.

While we strive to protect your personal information using industry-standard measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and we encourage you to take steps to protect your own information, such as using strong, unique passwords and keeping your login credentials confidential.

8. Your Privacy Rights

Depending on your location within the United States, you may have specific rights regarding your personal information. We are committed to honoring these rights in accordance with applicable law.

8.1 Rights Under California Law (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) grants you the following rights:

8.2 General Privacy Rights for All Users

Regardless of your state of residence, we extend the following privacy rights to all users of our services:

• Right of Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that we correct any inaccurate or incomplete personal information.
• Right to Deletion: You may request that we delete your personal information, subject to legal retention obligations.
• Right to Data Portability: You may request that we provide your personal information in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Right to Object to Marketing: You may opt out of receiving marketing communications from us at any time.

8.3 How to Exercise Your Rights

To exercise any of the rights described above, please submit a request to us using the following methods:

• Email: [email protected]
• Website: hangryjoesfood.top (via our contact form)

We will respond to your request within the timeframe required by applicable law (generally 45 days for CCPA requests, with a possible 45-day extension if necessary). We may need to verify your identity before processing your request to protect your security and privacy. We will not charge a fee for processing your request unless it is excessive, repetitive, or manifestly unfounded.

9. Cookie Policy Overview

Our website at hangryjoesfood.top uses cookies, web beacons, pixel tags, and similar tracking technologies to enhance your browsing experience, analyze site traffic, and deliver personalized content and advertisements.

9.1 Types of Cookies We Use

You can manage your cookie preferences through your browser settings or through our cookie consent tool available on our website. Please note that disabling certain cookies may affect the functionality of our website and your ability to place orders. For a full description of our cookie practices, please refer to our complete Cookie Policy, which is available on our website.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce our agreements. Our data retention practices are as follows:

Once the applicable retention period expires, we will securely delete or anonymize your personal information. In some cases, we may retain anonymized, aggregated data for longer periods for statistical and research purposes, where this data can no longer be used to identify you.

11. Children's Privacy

Hangry Joe's is a food business whose services are directed to adults aged 18 and above. Our website, online ordering platform, and associated services are not designed for, directed at, or intended for use by children under the age of 18. We do not knowingly solicit, collect, or use personal information from minors.

If you are under 18 years of age, you are not permitted to use our services or provide any personal information to us. We ask that parents and guardians take an active role in monitoring their children's internet use and ensure that children under 18 do not access our website or submit any personal information to us.

If we become aware that we have inadvertently collected personal information from a child under the age of 18, we will take immediate steps to delete that information from our systems. If you believe we may have collected information from a minor, please contact us immediately at [email protected] so we can take prompt action.

Our practices regarding children's data are consistent with the Children's Online Privacy Protection Act (COPPA) and applicable state laws governing the privacy of minors.

12. International Data Transfers

Hangry Joe's is based in the United States, and all primary data processing occurs within the United States. However, some of our third-party service providers, including cloud hosting, analytics, and communication platforms, may operate in or transfer data to other countries.

If your personal information is transferred outside of the United States, we take appropriate safeguards to ensure that such transfers are conducted in compliance with applicable laws and that your data receives an adequate level of protection. These safeguards may include:

• Working only with third-party processors who have implemented appropriate technical and organizational security measures.
• Ensuring that data processing agreements are in place with all third-party recipients of your personal information.
• Relying on legally recognized transfer mechanisms to the extent required by applicable law.

By using our services, you acknowledge that your personal information may be processed in the United States or in other countries where data protection laws may differ from those in your home jurisdiction. If you have concerns about international data transfers, please contact us at [email protected].

13. Do Not Track Signals

Some web browsers include a "Do Not Track" (DNT) feature that sends a signal to websites indicating that you do not wish to be tracked. Currently, there is no uniform standard for how websites should respond to DNT signals, and our website does not currently alter its data collection practices in response to DNT browser signals. However, you can manage your tracking preferences through our cookie consent tool and by adjusting your browser settings as described in our Cookie Policy section.

14. Third-Party Websites and Links

Our website may contain links to third-party websites, social media platforms, food delivery applications, and other external services. This Privacy Policy applies solely to information collected through our own website and services. We have no control over, and are not responsible for, the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit before providing them with your personal information.

15. California-Specific Disclosures

This section provides additional information for California residents as required by the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

15.1 Categories of Personal Information Collected

In the past 12 months, Hangry Joe's has collected the following categories of personal information from consumers:

• Identifiers (name, email address, IP address, phone number)
• Commercial information (order history, purchase records, preferences)
• Internet or other electronic network activity information (browsing history, cookie data, interaction with our website)
• Geolocation data (delivery addresses, approximate location)
• Inferences drawn from personal information to create a customer profile
• Financial information (payment card details processed through third-party processors)

15.2 Sensitive Personal Information

We may collect certain sensitive personal information, such as food allergy and dietary restriction data you voluntarily provide when placing orders. This information is used solely for the purpose of fulfilling your food orders and ensuring your safety, and is not used for purposes beyond those permitted by the CPRA.

15.3 Shine the Light Law

California Civil Code Section 1798.83 (the "Shine the Light" law) permits California residents to request certain information about the disclosure of their personal information to third parties for direct marketing purposes. If you are a California resident and wish to make such a request, please contact us at [email protected].

16. Filing a Complaint

We take privacy complaints seriously and are committed to resolving any concerns you may have about our data practices. If you believe your privacy rights have been violated or you are dissatisfied with our response to your privacy request, you have the following options:

16.1 Contact Us Directly

Your first step should be to contact our privacy team directly. We will investigate your complaint promptly and respond within a reasonable timeframe:

• Email: [email protected]
• Subject Line: "Privacy Complaint" or "Data Protection Inquiry"

16.2 Regulatory and Government Authorities

If you are not satisfied with our response, you have the right to file a complaint with the appropriate regulatory authority based on your state of residence:

The FTC enforces federal consumer protection laws, including the FTC Act, which prohibits unfair or deceptive practices, including violations of stated privacy policies. You may report privacy concerns to the FTC at www.ftc.gov/complaint.

17. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or data handling procedures. When we make significant changes to this policy, we will:

• Update the "Last Updated" date at the top of this page.
• Post a prominent notice on our website.
• Where required by law or where we consider it appropriate, notify you directly by email.

Your continued use of our website and services after we post changes to this Privacy Policy constitutes your acknowledgment and acceptance of those changes. If you do not agree with the revised policy, you should discontinue using our services and contact us to request deletion of your personal data.

18. Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please do not hesitate to contact our privacy team. We are here to help and will respond to your inquiry as promptly as possible.

This Privacy Policy was last reviewed and updated on June 12, 2026. This policy supersedes all previous versions.